Picture this: Midtown, a group of about 20 people standing on the sidewalk for 40 minutes. What’s going on?
Obviously, they’re waiting for the bus. It should have been here 35 minutes earlier. The next one 5 minutes earlier.
What they’re really waiting for is new instructions. Someone to tell them: “It’s no use to stand here and wait. Let’s move on to an alternative. Follow me.” Someone who takes responsibility. A leader.