Obviously some real estate agents think their business is not people.
Do you remember when it happened the last time that a website you visited was down, not because of technical issues, but because of a design overhaul? And all they could do is put up a ridiculous graphic (not the “under construction” road sign, thanks a lot), with their phone number and email (not clickable). No contact form, no replacement microsite, and in the end, no business, at least from my side.
There is no business that is not people.